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Evaluation of a priority setting tool for triaging dental care.
K Jones*, GD Slade, AJ Spencer
Objectives: To evaluate the capacity of 8 screening questions to validly identify priorities for dental care. Method: Using a cross sectional study design, a convenience sample of 310 patients seeking dental care was selected from the first five callers per day requesting symptomatic care at 2 South Australian Dental Service (SADS) community dental clinics. Callers answered 8 questions concerning dental symptoms. Based on the same phone call, receptionists recorded their judgements of priority into three categories of urgency: <48 hours, 2-7 days, or 8+ days. Patients' "gold standard" priority for care was assessed by SADS dentists using the same three categories of urgency. Coefficients from a previously developed binary regression model predicting urgency of care in a separate sample of patients (N=784) were used to generate each patient's predicted probability of requiring care. Sensitivity(Se), specificity(Sp) and predictive values were computed against the dentist's gold standard priority for care that was dichotomised at 2 thresholds, <48 hours vs 2+days and; < 7 days vs 8+ days. Results: At <48hour threshold, the model performed better than receptionists in predicting patients who did not need care (Se 56 % & Sp 70%, cf Se 62% & Sp 60%). However, at <7days threshold the model performed better than receptionists in predicting those who needed care (Se 80% & Sp 42% cf Se 56% & Sp 55%). Overall agreement between predicted urgency and dentists' gold standard was greater for the model (weighted Kappa = 0.25, 95% CI = 0.16-0.35) than for receptionists (weighted Kappa = 0.11, 95% CI=0.02 - 0.20). Conclusion: Screening for dental care priority was more accurate using a questionnaire than receptionists' subjective assessment. However, false-positive and false-negative rates varied at different thresholds of priority and need to be valued explicitly in relation to public health priorities before adopting either screening method.
Presented at the 84th General Session and Exhibition of the IADR,
28 June - 1 July 2006, Brisbane Australia
Note: * indicates presenter
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